Last updated: · all sources checked 18 October 2026
Shuffle Risks: Licence Status, Warnings & Complaints
This page collects publicly documented risk information about Shuffle: licence status in official registers, regulator warnings and blacklists, restricted countries, withdrawal and payout complaints, security incidents, token risks and legal actions. Each point names its source and date, and where our checks found nothing, the page says so. Operator named in the sources: Natural Nine B.V.. For the token, casino facts and news, see the Shuffle project page.
At a glance
- Licence: Curaçao CGA licence OGL/2024/1337/0628 (Natural Nine B.V.) is listed in the CGA register, issued 24 Dec 2025 with an indefinite term.
- Warnings: shuffle.com is on Italy's ADM block list (13 Oct 2026); the Bangkok Post reports Thailand blocked the site around 9 Oct 2026.
- Complaints: Casino Guru lists 190 complaints and shows a warning that players complain about extremely long withdrawal times.
- Security: In Oct 2025 Shuffle disclosed a breach at its CRM vendor that exposed data of a majority of users; no loss of funds was reported.
Licence status
FindingCuraçao CGA licence OGL/2024/1337/0628 held by Natural Nine B.V. is listed in the CGA register as issued 24 Dec 2025 with an indefinite term.
Source: gamingcontrol.spin-cdn.com/media/license_registry/20261014_202… · source date 14 Oct 2026 · checked 18 Oct 2026
Glossary: Curaçao licence
Regulator warnings & blacklists
FindingItaly's ADM lists shuffle.com on its blocked gambling sites list (provision of 13 Oct 2026, effective 29 Oct 2026). Other shuffle.* domains on the list could not be tied to Shuffle.com.
Source: adm.gov.it/portale/siti-web-inibiti-giochi · source date 13 Oct 2026 · checked 18 Oct 2026
FindingThailand blocked Shuffle.com around 9 Oct 2026 following a police request, according to the Bangkok Post.
Source: bangkokpost.com/business/general/3334288/shufflecom… · source date 9 Oct 2026 · checked 18 Oct 2026
None foundshuffle.com is not on the Belgian Gaming Commission blacklist; Natural Nine B.V. is not in the CGA enforcement register (14 Sep 2026).
Source: gamingcommission.be/en/gaming-commission/illegal-games-… ; gamingcontrol.spin-cdn.com/media/license_registry/20260915_202… · source date 18 Oct 2026 · checked 18 Oct 2026
Restricted countries
FindingShuffle's terms bar users from any jurisdiction requiring a licence Shuffle lacks and any jurisdiction embargoed by the US, EU or UK ('Prohibited Jurisdictions'); using a VPN to conceal location is a breach.
Source: shuffle.com/info/terms · source date 18 Oct 2026 · checked 18 Oct 2026
Withdrawal / payout complaints
FindingCasino Guru lists 190 complaints about Shuffle (3 open, 1 unresolved, 65 resolved, 121 rejected) and a Safety Index of 4.8. Casino Guru also displays a warning that players complain about extremely long withdrawal times.
Source: casino.guru/shuffle-casino-review · source date 18 Oct 2026 · checked 18 Oct 2026
Security incidents
FindingIn October 2025 Shuffle disclosed that a breach at its CRM vendor Fast Track exposed data of a majority of its users; Cointelegraph reported no loss of funds.
Source: cointelegraph.com/news/major-crypto-betting-platform-… · source date 10 Oct 2025 · checked 18 Oct 2026
Token risks
FindingSHFL: Airdrop 3 emits 1M SHFL per week versus about 55k SHFL burned in week 41 of 2026; thin liquidity causes price swings.
Source: GambleFiHub token data (project page) · source date 18 Oct 2026 · checked 18 Oct 2026
Glossary: Burn
Legal actions
None foundNo lawsuits or regulator fines involving Shuffle.com or Natural Nine B.V. found as of 18 Oct 2026.
Source: courtlistener.com ; GambleFiHub web and press search · source date 18 Oct 2026 · checked 18 Oct 2026
How to read these notes
- Complaint counts scale with a casino’s size: platforms with more players naturally collect more complaints, so raw counts are not comparable between projects. Casino Guru figures are a snapshot of its own complaint process.
- The Anjouan (DIRA) public register lists active licences only. A licence number that is not on it may have lapsed, been withdrawn or never existed; the register does not say which.
- The Curaçao CGA register and individual CGA certificate pages can use different wording for the same licence; where they differ, both are shown.
- Blocked-site lists, offline websites and complaints are not findings of fraud. They show regulatory or service problems at the date given.
- “None found” means nothing turned up in the sources named on 18 Oct 2026; it is not a guarantee. Details change, so check the regulator’s register and the operator’s current terms.
- This page is information, not legal, financial or investment advice, and not a recommendation to use any platform.
← Back to the Shuffle project page
Gamble responsibly
Gambling can be addictive and may cause financial harm. Crypto assets can also be volatile and lose value.
If gambling is causing problems, seek support from a responsible gambling organisation in your region.